This post is part of my summary of The Mom Test, a practical book for better customer conversations. Click here for context. Questions are tools In the context of customer conversations, every question we ask carries the very real possibility of biasing the person we’re talking to
Questions as tools and my #1 mistake
Questions as tools and my #1 mistake
Questions as tools and my #1 mistake
This post is part of my summary of The Mom Test, a practical book for better customer conversations. Click here for context. Questions are tools In the context of customer conversations, every question we ask carries the very real possibility of biasing the person we’re talking to